Patrons are responsible for all items checked out on their HCC library accounts.

When an item is more than 30 days overdue, the item’s status is to “Lost”. If a patron has lost items on the account, he or she will be blocked from checking out any additional materials, except Reserve materials. If the patron does not return, replace, or pay for the lost materials, then he or she will be blocked in Banner, preventing him or her from registering, graduating, or accessing transcripts.

Lost Item Charges and Replacement

Lost items are charged as follows:

• Books and audio books are $40.00 each
• DVDs and children’s books are $20.00 each
• Reserve Textbooks are charged replacement cost.

If a patron chooses to replace an item instead of paying the replacement fee, it must be replaced with another item with the same title and content and in the same format in order to be cleared from the patron’s card.

Library Blocks in Banner

Patrons will be blocked from checking out library materials if there are lost items or unpaid fines on their library card. Patrons with a block on their record may borrow library-use-only reserve items. The Banner block will be lifted only when the student returns, replaces, or pays for all lost items.

Refunds

If a lost item is found after it is paid for, a refund may be obtained through the Community College System Office in Hartford. The refund may take an extended period of time. Refunds will not be given without a receipt. The Library Director will facilitate the refund process. A processing fee will be deducted by the System Office.